Neglecting computer systems maintenance, be it a desktop or server, is a major cause of problems, such as viruses, spyware, sluggishness, and downtime. The productivity costs for these problems can be staggering. Small and Medium sized Businesses (SMBs) report an average of 50 hours of lost productivity a year per employee!
At the heart of TECHSOFT’s Information Technology (IT) solutions beats a low-cost, fixed-fee service that proactively monitors and maintains your servers and desktop systems with the goal of minimizing commonly faced IT problems leading to less downtime, increased end-user productivity, and lower technical-support costs.
Key Benefits of Remote Server Monitoring:
TECHSOFT ServerCare is a 24/7 server monitoring and management system that includes monitoring, analysis, and issue escalation based on categorized (critical and non-critical) alerts.
TECHSOFT ServerCare includes:
TECHSOFT DesktopCare is a preventative maintenance system for desktop and laptop computers that proactively monitors and manages the most challenging issues related to everyday computer usage.
TECHSOFT DesktopCare includes:
An on-site datacenter that services the needs of your business can be quite costly. Many companies are looking to leverage cloud services to offload critical business functions, such as email and document storage to secure hosting environments. Microsoft’s Office 365 is a powerful platform that provides not only cloud-hosted email services, but also a suite of other tools:
TECHSOFT is well versed in planning and migrating businesses to Office 365 and is well equipped to make sure the transition is as seamless as possible.
An understanding of your business goals and objectives is critical in determining what technology will bring the greatest Return on Investment (ROI).
Traditionally, large companies hire a Chief Information Officer (CIO) who is responsible for the organization’s IT planning, budgeting, investment, performance, and acquisition. The CIO oversees procurement of efficient and effective IT solutions. By using TECHSOFT’s Technology Planning and Consulting services, your company can leverage the same skills and experience used by large organizations, while saving you the expense of having a full-time employee.
Technology and Planning Services include:
A highly available, functional, and secure network must be in place for a business to grow.
TECHSOFT is equipped to fully manage your technology infrastructure or provide any level of support to augment your existing staff. Our team of certified experts will help you design, implement, and manage your network environment to ensure maximum productivity, ultimate security, and seamless business processes.